Apple’s self-service repair program disappoints users

Apple launched its self-repair program last month, allowing users to fix their devices without the help of professional service providers. The move spiked the interest of users as they always have limited access to authorized repair stores. 

The self-service initiative also pacified the advocates of right-to-repair.

With a self-service kit, one can repair their iPhone’s broken screens, batteries and cameras using Apple’s tools—reversing the company’s restrictions on the repair policy. 

The verdict
Unfortunately, Apple’s history of difficult repairs continues. Users feel Apple intends to make its self-service process difficult. 

Though the self-repair kits are equivalent to the ones used in the service stores, users trying to fix different parts of their Apple devices had some tiring experiences. Also, it turned out to be more expensive (in some cases) than giving it to the service center.

Even after fixing the iPhone or other devices, with much difficulty, the device comes up with an “unauthorized repair” error.